Knowledge management and key factors for organizational success in the perspective of the 21st Century

Palabras clave: knowledge management, dynamic capabilities, organizational success, strategic alliances


This paper will analyze knowledge management trends in organizations framed in the most up-to-date currents in administration in order to explain the knowledge-based vision, developed by multi-dimensional strategies in value creation. Furthermore, considering the various critical processes from the strategic alliances and the dynamic capabilities that determine it. In an analytical, bibliographic-documentary approach, study categories are defined to interpret and contrast how knowledge continues to be a comparative advantage, demonstrated in its conceptual deconstruction, where theoretical discussions are generated. The same advantage point to new conceptions extracted from its applicative composition in the 21st century organizations, which implies various human and process adaptations. It is concluded that knowledge management and dynamic capacities, and strategic alliances are essential for organizational success and social welfare.

Biografía del autor/a

Judith J. Hernández García de Velazco

Post-doctorate in State, public policy, and social peace. PhD in Social Sciences, mention Management. Master in Business Administration. Graduated in Political and Administrative Sciences, mention Political Sciences. Chief Editor of the JURÍDICAS Journal CUC. Teacher and Investigator. Department of Law and Political Sciences of La Universidad de la Costa, Barranquilla, Colombia. COLCIENCIAS categorized researcher at SENIOR level. Email:, ORCID:

Rafael Ravina Ripoll

Doctor in Hispanic Studies, History, Literature, Art, Thought, and Language. Degree in Economics and Business Administration. Professor of Business Organization at the University of Cádiz-Spain. Faculty of Economics and Business, University of Cadiz, Andalucía, Spain. Email: ORCID:

Ana Cecilia Chumaceiro Hernandez

Postdoctorate in State, public policy, and social peace. PhD in Political Science. Tax Management Specialist. Bachelor of Industrial Administration. Undergraduate and Postgraduate Teacher Business Sciences Department of La Universidad de la Costa Barranquilla, Colombia. Chief Editor of the ECONOMICAS Journal CUC. Categorized by COLCIENCIAS SENIOR level. Emails:, ORCID:

Luis Bayardo Tobar Pesantez

Doctor in Economics at the University Leon (España). Teacher at Universidad Politécnica Salesiana in Ecuador. Email: ORCID:


Acosta, J. C., Longo-Somoza, M., & Fischer, A. L. (2013). Dynamic capabilities and knowledge management in new technology-based companies. Cuadernos de Administración, 26(47), 35-62.

Aggarwal, V., & Kapoor, M. (2018). Innovation growth from knowledge transfer in international strategic alliances. Journal of Strategy and Management, 11(4), 483-496.

Agudelo, E., & Valencia, A. (2018). La gestión del conocimiento, una política organizational para la empresa de hoy. Ingeniare. Revista chilena de ingeniería, 26(4), 673-684.

Anand, B. N., & Khanna, T. (2000). Do firms learn to create value? The case of alliances. Strategic management journal, 21(3), 295-315.<295::AID-SMJ91>3.0.CO;2-O

Archanjo de Souza, D. S. D. O., Pedro Salgado, A. M., Marins, F. A. S., & Muniz, J. (2020). The influence of leaders’ characteristics on the relationship between leadership and knowledge management. Knowledge Management Research & Practice, 1-12.

Ardila, H. E. M., Moreno, J. E. M., & Pico, J. A. C. (2020). Networks of collaborative alliances: the second-order interfirm technological distance and innovation performance. The Journal of Technology Transfer, 45(4), 1255-1282.

Arslan, B. (2018). The interplay of competitive and cooperative behavior and differential benefits in alliances. Strategic Management Journal, 39(12), 3222-3246.

Aválos, I. (2005). Universal research in times of the knowledge society /La investigación universalen tiempos de sociedad del conocimiento. Journal Venezolana de Economía y Ciencias Sociales, 11(1), 089-105.

Bruyaka, O., Philippe, D., & Castañer, X. (2018). Runaway or stick together? The impact of organization-specific adverse events on alliance partner defection. Academy of Management Review, 43(3), 445-469.

Cabrilo, S., & Dahms, S. (2018). How strategic knowledge management drives intellectual capital to superior innovation and market performance. Journal of Knowledge Management, 22(3), 621-648.

Castells, M. (1996). The information age. Economy, Society, and Culture. The Red Society. Editorial Alliance. Madrid Spain.

Chehabeddine, M., y Tvaronavičienė, M. (2020). Securing regional development. Insights into Regional Development, 2(1), 430-442.

Child, J., & Faulkner, D. (1998). Strategies of cooperation: Managing alliances, networks, and joint ventures. New York, USA: Oxford University.

Collis, D. J. (1994). Research note: how valuable are organizational capabilities? Strategic management journal,15(S1), 143-152.

Colombo, M. G. (2003). Alliance form: A test of the contractual and competence perspectives. Strategic management journal, 24(12), 1209-1229.

Cooper, AC (2017). Networks, alliances, and entrepreneurship. In MA Hiitt, R. Duane Ireland, S. Michael Camp, & Donald L. Sexton (Eds.), Strategic Entrepreneurship: creating a new mindset (pp. 201-222). London, UK: Blackwell Publishing.

Cooper, T. (2016). Manifest leadership styles in a Caribbean cross-sector network. Leadership & Organization Development Journal, 37(1), 93-106.

Fainshmidt, S., Pezeshkan, A., Lance Frazier, M., Nair, A., & Markowski, E. (2016). Dynamic capabilities and organizational performance: a meta‐analytic evaluation and extension. Journal of Management Studies, 53(8), 1348-1380.

Filmus, D. (2005). Challenges of education for integral human development. In: the pending ethical agenda of Latin America. Compiled; Bernardo Kliksberg. Fund of Economic Culture. Buenos Aires.

García, E., & Guillén, M. F. (2008). Risk and the strategy of foreign location choice in regulated industries. Strategic Management Journal, 29(10), 1097-1115.

Garzón, M. A., Fischer, A. L., & Eiko Nakata, L. (2012). Organizational learning in Latin America: a descriptive study in Brazil and Colombia. The Economic Research Guardian, 2(1), 2-26.

Garzón, MA (2015). Dynamic capabilities model. Magazine Dimensión Empresarial, 13(1), 111-131.

Gomes, E. (2020). Mergers, acquisitions, and strategic alliances as collaborative methods of strategic development and change. Strategic Change, 29(2), 145-148.

Gronum, S., Verreynne, M. L., & Kastelle, T. (2012). The role of networks in small and medium‐sized enterprise innovation and firm performance. Journal of Small Business Management, 50(2), 257-282.

Gulati, R. (1998). Alliances and networks. Strategic management journal, 19(4), 293-317.<293::AID-SMJ982>3.0.CO;2-M

Hagedoorn, J., Lokshin, B., & Malo, S. (2018). Alliances and the innovation performance of corporate and public research spin-off firms. Small Business Economics, 50(4), 763-781.

Hajir, J., Obeidat, B., Al-dalahmeh, M., & Masa’deh, R. (2015). The role of knowledge management infrastructure in enhancing innovation at mobile telecommunication companies in Jordan. European Journal of Social Sciences, 50(3), 313-330.

Hamdoun, M., Chiappetta, CJ., & Othman, HB. (2018). Knowledge transfer and organizational innovation: Impacts of quality and environmental management. Journal of Cleaner Production, 193, 759-770.

Harsch, K., & Festing, M. (2020). Dynamic talent management capabilities and organizational agility—A qualitative exploration. Human Resource Management, 59(1), 43-61.

He, Q., Meadows, M., Angwin, D., Gomes, E., & Child, J. (2020). Strategic Alliance Research in the Era of Digital Transformation: Perspectives on Future Research. British Journal of Management.

Heijs, J. (2000). Evaluación de proyectos en I+ D financiados por el CDTI. Economía Industrial, 334, 81-92.

Hernández-Linares, R., Kellermanns, F. W., & López-Fernández, M. C. (2020). Dynamic capabilities and SME performance: The moderating effect of market orientation. Journal of Small Business Management, 1-34.

Huang, C., & Wang, Y. (2018). Evolution of network relations, enterprise learning, and cluster innovation networks: the case of the Yuyao plastics industry cluster. Technology Analysis & Strategic Management, 30 (2), 158-171.

Ireland, RD, Hitt, MA, & Vaidyanath, D. (2002). Alliance management as a source of competitive advantage. Journal of Management, 28(3), 413-446.

Jiménez-Jiménez, D., & Sanz-Valle, R. (2011). Innovation, organizational learning, and performance. Journal of Business Research, 64(4), 408-417.

Keeble, D. (1997). Small firms, innovation, and regional development in Britain in the 1990s. Regional Studies, 31(3), 281-293.

Koka, B. R., & Prescott, J. E. (2002). Strategic alliances as social capital: A multi-dimensional view. Strategic management journal, 23(9), 795-816.

Korshenkov, E; Ignatyev, S. (2020). Interpretación empírica y medición de la productividad y eficiencia de las regiones: el caso de Letonia. Insights into Regional Development, 2(2), 549-561.

Koza, M. P., & Lewin, A. Y. (1998). The co-evolution of strategic alliances. Organization Science, 9(3), 255-264.

Kurtmollaiev, S. (2020). Dynamic capabilities and where to find them. Journal of Management Inquiry, 29(1), 3-16.

Laužikas, M., y Miliūtė, A. (2020). Enlaces entre cultura e innovación: análisis comparativo de empresas de TI de Corea del Sur y Lituania. Insights into Regional Development, 2(2), 523-537.

López-Nicolás, C., & Meroño-Cerdán, Á. L. (2011). Strategic knowledge management, innovation and performance. International Journal of Information Management, 31(6), 502-509.

Mamédio, D., Rocha, C., Szczepanik, D., & Kato, H. (2019). Strategic alliances and dynamic capabilities: A systematic review. Journal of Strategy and Management, 12(1),83-102.

Manhart, M., & Thalmann, S. (2015). Protecting organizational knowledge: a structured literature review. Journal of Knowledge Management, 19(2), 190-211.

Maravilhas, S., & Martins, J. (2019). Strategic knowledge management in a digital environment: Tacit and explicit knowledge in Fab Labs. Journal of Business Research, 94, 353-359.

Martínez-Martínez, A., Cerdá Suárez, L., Sánchez Montero, R., & Asensio del Arco, E. (2018). Knowledge management as a tool for improving business processes: an action research approach. Journal of Industrial Engineering and Management, 11(2), 276-289.

Mikalef, P., Krogstie, J., Pappas, I. O., & Pavlou, P. (2020). Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities. Information & Management, 57(2), 103169.

Muchiri, MK, Cooksey, RW & Walumbwa, FO (2012), Transformational and social leadership processes as predictors of organizational outcomes. Leadership & Organization Development Journal, 33(7), 662-683.

Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation. Oxford university press.

Nyaga, GN, Whipple, JM, & Lynch, DF (2010). Examining supply chain relationships: do buyer and supplier perspectives on collaborative relationships differ? Journal of operations management, 28(2), 101-114.

Ode, E., & Ayavoo, R. (2020). The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation. Journal of Innovation & Knowledge,5(3), 210-218.

O’Dwyer, M., & Gilmore, A. (2018). Value and alliance capability and the formation of strategic alliances in SMEs: The impact of customer orientation and resource optimization. Journal of Business Research, 87, 58-68.

Oxley, J. E., & Sampson, R. C. (2004). The scope and governance of international R&D alliances. Strategic Management Journal, 25(8‐9), 723-749.

Perkmann, M., & Walsh, K. (2007). University-industry relationships and open innovation: Towards a research agenda. International journal of management reviews, 9(4), 259-280.

Ravina-Ripoll, R., Tobar-Pesantez, L., & Marchena-Domínguez, J. (2019). A lighthouse for social well-being, creativity, and sustainability: Happiness Management. Berna: Peter Lang.

Rothaermel, F. T., & Deeds, D. L. (2006). Alliance type, alliance experience, and alliance management capability in high-technology ventures. Journal of business venturing, 21(4), 429-460.

Schilke, O., Hu, S., & Helfat, C. E. (2018). Quo Vadis, dynamic capabilities? A content-analytic review of the current state of knowledge and recommendations for future research. Academy of Management Annals, 12(1), 390-439.

Schoemaker, P. J., Heaton, S., & Teece, D. (2018). Innovation, dynamic capabilities, and leadership. California Management Review, 61(1), 15-42.

Semke, L. M., & Tiberius, V. (2020). Corporate Foresight and Dynamic Capabilities: An Exploratory Study. Forecasting, 2(2), 180-193.

Stuart, T. E. (2000). Interorganizational alliances and firms’ performance: a study of growth and innovation rates in a high‐technology industry. Strategic management journal, 21(8), 791-811.<791::AID-SMJ121>3.0.CO;2-K

Subramanian, AM, Bo, W., & Kah-Hin, C. (2018). The role of knowledge base homogeneity in learning from strategic alliances. Research Policy, 47 (1), 158-168.

Sukoco, BM, Hardi, H., & Qomariyah, A. (2018). Social capital, relational learning, and performance of suppliers. Asia Pacific Journal of Marketing and Logistics, 30 (2), 417-437.

Sun, Y., Liu, J., & Ding, Y. (2020). Analysis of the relationship between open innovation, knowledge management capability, and dual innovation. Technology Analysis & Strategic Management, 32(1), 15-28.

Tanganelli, D. (2004). Joint Ventures internacionales entre PYMES de la Unión Europea. Madrid,Spain: Ed. Thomson Reuters-Civitas..

Teece, D. J. (2018). Business models and dynamic capabilities. Long-range planning, 51(1), 40-49.

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509-533.<509::AID-SMJ882>3.0.CO;2-Z

Tepper, BJ, Dimotakis, N., Lambert, LS, Koopman, J., Matta, FK, Man Park, H., & Goo, W. (2018). Examining Follower Responses to Transformational Leadership from a Dynamic, Person-Environment Fit Perspective. Academy of Management Journal61 (4), 1343-1368.

Thornton, S. C., Henneberg, S. C., Leischnig, A., & Naudé, P. (2019). It is in the mix: How firms configure resource mobilization for new product success. Journal of Product Innovation Management, 36(4), 513-531.

Tsai, K. H. (2009). Collaborative networks and product innovation performance: Toward a contingency perspective. Research Policy, 38(5), 765-778.

Turulja, L., & Bajgoric, N. (2018). Information technology, knowledge management, and human resource management: Investigating mutual interactions towards better organizational performance. VINE Journal of Information and Knowledge Management Systems, 48 (2), 255-276.

Ualzhanova, A., Zakirova, D., Tolymbek, A., Hernández García de Velazco, J., Chumaceiro Hernández, A. 2020. Innovative-entrepreneurial Universities in the Postmodern World Concert: Possibilities of Implementation. Entrepreneurship and Sustainability Issues, 8 (1), 194-202.

UNDP. Sustainable Development Goals (2020)

Unger, J. M., Rauch, A., Frese, M., & Rosenbusch, N. (2011). Human capital and entrepreneurial success: A meta-analytical review. Journal of business venturing, 26(3), 341-358.

Von Krogh, G., Nonaka, I., & Rechsteiner, L. (2012). Leadership in organizational knowledge creation: A review and framework. Journal of Management Studies, 49 (1), 240-277.

Wang, Y., & Rajagopalan, N. (2015). Alliance capabilities: Review and research agenda. Journal of Management, 41(1), 236-260.

Yori Conill, L., Hernández de Velazco, J., & Chumaceiro Hernández, A. (2011). Planificación de escenarios: Una herramienta estratégica para el análisis del entorno

Revista Venezolana de Gerencia, 16(54), 274–90.

Zhao, J., Dong, L., & Xi, X. (2019). Research on the strategic alliance innovation system, evolution mechanism: the perspective of knowledge flow. Cluster Computing, 1-19.

Zheng, W., Yang, B., & McLean, GN (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business Research, 63 (7), 763-771.

Zhuang, CY., Chen, GH., & Wang, LL. (2019). Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism. Journal of the Operations Research Society of China, 337-354.
Cómo citar
Hernández García de Velazco, J. J., Ravina Ripoll, R., Chumaceiro Hernandez, A. C., & Tobar Pesantez, L. B. (2021). Knowledge management and key factors for organizational success in the perspective of the 21st Century. Revista Venezolana De Gerencia, 26(6), 65-81.
Tema: Inteligencia organizacional: Educación, Cultura y Digitalización