Legal tools and prospects of state regulation of the quality management system in the sphere of tourism

Herramientas legales y perspectivas de la regulación estatal del sistema de gestión de la calidad en el ámbito del turismo

• Vadym Baiev National University of Food Technologies, Kyiv, Ukraine. https://orcid.org/0000-0003-0670-807X
• Olena Karolop Kyiv National University of Culture and Arts, Kyiv, Ukraine. https://orcid.org/0000-0002-1272-0422
• Tetiana Mirzodaieva National University of Food Technologies, Kyiv, Ukraine. https://orcid.org/0000-0003-4164-4681
• Larysa Hopkalo National University of Life and Environmental sciences of Ukraine, Kyiv, Ukraine.  https://orcid.org/0000-0003-3513-0502
• Tetiana Kolisnychenko Kyiv National University of Technologies and Design, Kyiv, Ukraine. https://orcid.org/0000-0003-0560-9520

DOI: https://doi.org/10.46398/cuestpol.4177.51

Keywords: tourism management, quality management system in the field of tourism, state regulation, sustainable development, legal tools

Abstract

Using an analytical and documentary methodology based on the review of high-impact scientific literature, the objective of the article was to develop the legal-conceptual principles of the quality management system in the field of tourism. Everything indicates that, product quality assurance means a set of legal and planned measures of a systematic nature that create the necessary conditions for the implementation of each stage of the quality concept, so that, the product meets the quality requirements of the market segment. One of the main principles of creating a concept of quality management in the field of tourism is a correct definition of the concept of quality of tourism services in the broader framework of the legal regulation of the system of tourism management. The obtained results allow us to conclude that the tourism industry is one of the promising areas of the development of global economic relations, and in the context of the transformation of the economy of a country, increasing the efficiency of the functioning of this industry acquires special relevance for the achievement of social welfare.

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