Achievements and prospects of digitization of public administration spheres in Ukraine

Logros y perspectivas de la digitalización de las esferas de la administración pública en Ucrania

• Volodymyr Ortynskyi Lviv Polytechnic National University. Lviv, Ukraine. https://orcid.org/0000-0001-9041-6330
• Serhii Pavlov Іnstitute of Public Administration and Research in Civil Protection, Kyiv, Ukraine. https://orcid.org/0000-0002-9927-898X
• Oksana Pronina Kherson National Technical University, Kherson, Ukraine. https://orcid.org/0000-0002-4894-1825
• Anatolii Dykyi Zhytomyr Polytechnic State University, Zhytomyr, Ukraine. https://orcid.org/0000-0002-5819-0236
• Inha Kypych Kyiv National University of Technologies and Design, Kyiv, Ukraine. https://orcid.org/0000-0003-3678-4794

DOI: https://doi.org/10.46398/cuestpol.4179.44

Palabras clave: administración pública, gestión pública, órganos del poder ejecutivo, transformaciones digitales, espacio de información

Resumen

El artículo analiza los documentos legales de naturaleza conceptual y estratégica, así como los mecanismos estatales existentes destinados a la digitalización de la esfera de la gestión y administración pública en Ucrania. En este contexto, se han definido tareas conceptuales encaminadas a la implantación y posterior desarrollo de herramientas de digitalización para las actividades de los órganos de la administración estatal, en general, y en determinados ámbitos de la actividad pública. Se han identificado las perspectivas de desarrollo del potencial digital, que deben ser implementadas por instituciones gubernamentales clave en áreas de transformación digital como: servicios de telecomunicaciones e infraestructura digital; comercio electrónico y activos virtuales; innovaciones, tecnologías de la información y la comunicación y startups; el campo de la atención de la salud; desarrollo del potencial digital, adquisición de habilidades y competencias de los ciudadanos, digitalización de la educación y aprendizaje en línea. Los resultados obtenidos permiten concluir que, para una administración pública eficaz, las tecnologías digitales son una herramienta efectiva que requiere un estudio exhaustivo y pruebas prácticas.

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