Working environment. Considerations for a Higher Education Institution
Palabras clave:
organizational culture, organizational performance, teacher, university
Resumen
Teachers’ work is influenced by their perception of their work environment, projecting this into the quality of education and product delivered to society. Therefore, this study analyzes how the work environment manifests itself in a Higher Education Institution, considering affiliation, commitment, communication, motivation, recognition, and other factors that affect the performance of a university teacher. The results show that teachers’ perceptions of their work environment are internally differentiated, with factors such as commitment, internal communication, recognition, empathy, physical integrity at work, remuneration, joint participation between work teams, and authority having negative connotations. A suggestion for improvement is executing plans designed to generate an effective organizational change in the detected weaknesses.
Citas
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• Geleto, A, Baraki, N, Atomsa, G. E. & Dessie, Y. (2015). Job satisfaction and associated factors among health care providers at public health institutions in Harari region, eastern Ethiopia: a cross-sectional study. BMC research notes, 8(1), 1-7. https://doi.org/10.1186/s13104-015-1368-5
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• Párraga, E., Rojas, L., & Arapé, E. (2008). Communication and Conflict: The art of negotiation. Negotium, 4(10), 2. https://www.redalyc.org/pdf/782/78241003.pdf
• Parrales-Poveda, M. L. (2013). Solve Professional Problems SPP, an essential skill in working and professional life. Ecuador: UNESUM-Jipijapa.
• Parrales-Poveda, M. L. (2020). Permanent training strategy for the didactic management of competencies in higher education. Mario Alberto Secchi... [et al.]. Teacher training in higher education and social commitment. 1st revised ed. - Rosario: Italian University Institute of Rosario, 2020. 484 p. https://www.iunir.edu.ar/publicaciones/libros/formacion%20docente.pdf
• Parrales-Poveda, M., Gracia-Panta, E., Miller-Zavala, J. & Ponce-Cedeño, O. (2017). Strategic Guidelines and Digital Communication. Mawil Publications of Ecuador. https://web.unesum.edu.ec/wp-content/uploads/2021/05/Lineamientos-estrategicos-y-comunicacion-digital.pdf
• Quiñonez-Tapia, F., Pérez-Avalos, Y., Campos-Sánchez, R. & Cuellar-Hernández, H. (2015). Organizational climate in a Mexican higher education institution. Colombian Journal of Occupational Health, 5(3), 11-17. https://doi.org/10.18041/2322-634X/rcso.3.2015.4905
• Riveros-Paredes, P. N., & Grimaldo-Muchotrigo, M. P. (2017). Values and organizational climate in teachers of a higher education institute in Lima. Psychological Sciences, 11(2), 179-188. http://dx.doi.org/10.22235/cp.v11i2.1489
• Schaubroeck, J. & Jones, J.R. (2000). Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(2), 163-183. https://doi.org/10.1002/(SICI)1099-1379(200003)21:2<163::AID-JOB37>3.0.CO;2-L
• Segredo-Perez, A.M. (2013). The work environment in change management for the development of the organization. Cuban Journal of Public Health, 39(2), 385-393. http://scielo.sld.cu/pdf/rcsp/v39n2/spu17213.pdf
• Sparks, K., Faragher, B., & Cooper, C.L. (2010). Well‐being and occupational health in the 21st-century workplace. Journal of occupational and organizational psychology, 74(4), 489-509. https://doi.org/10.1348/096317901167497
• Tetrick, L.E. & Quick, J.C. (2003). Prevention at work: Public health in occupational settings. Handbook of occupational health psychology (pp. 3–17). https://doi.org/10.1037/10474-001
• Thompson, J. (2012). Transformational leadership can improve workforce competencies. Nursing Management, 18(10). https://doi.org/10.7748/nm2012.03.18.10.21.c8958
• Tinoco-Gómez, O., Quispe-Atúncar, C. & Beltrán-Saravia, V. (2014). Organizational culture and job satisfaction in the Faculty of Industrial Engineering within the framework of university accreditation. Industrial Data, 17(2), 56-66. https://www.redalyc.org/pdf/816/81640856007.pdf
• Torres-Pacheco, E., & Zegarra-Ugarte, S. (2015). Organizational climate and work performance in the Bolivarian educational institutions of the city of Puno-2014-Peru. Communication, 6(2), 5-14. http://www.scielo.org.pe/scielo.php?script=sci_arttext&pid=S2219-71682015000200001
• Ventura-León, J. L., & Caycho-Rodríguez, T. (2017). The Omega coefficient: an alternative method for reliability estimation. Latin American Journal of Social Sciences, childhood, and youth, 15(1), 625-627. https://www.redalyc.org/journal/773/77349627039/html/
• Xiaofu, P. & Qiwen, Q. (2007). An analysis of the relation between secondary school organizational climate and teacher job satisfaction. Chinese Education and Society, 40(5), 65-77. https://doi.org/10.2753/CED1061-1932400507
• Arias, F.G. (2012). The research project. Introduction to scientific methodology. (6th ed). Editorial Episteme, C.A. https://docs.google.com/viewer?a=v&pid=sites&srcid=ZGVmYXVsdGRvbWFpbnxlZHVjYXB1bnRlc3xneDo3NmExZjhkOTliZjk4ZjVm
• Ayovi-Caicedo, J. (2019). Teamwork: the key to the success of organizations. Training, Research and Publication Pole (POCAIP), 4(10), 58-76. https://doi.org/10.23857/fipcaec.v4i10.39
• Barzola-Zambrano, I. I, Barzola-Véliz, V. M. & Barzola-Flores, W. J. (2017). Work environment factors that influence the performance of public sector workers in Ecuador. Domain of the Sciences, 3(3), 917-937. https://dialnet.unirioja.es/servlet/articulo?codigo=6244054
• Cubillos-Rivera, B, Velásquez-Muriel, F, & Reyes-Nova, M. (2014). Plan to improve organizational climate variables that affect job performance in a State entity. Sum of businesses, 5(10), 69-73. https://doi.org/10.1016/S2215-910X(14)70012-6
• Dessler, G. (1976). Organization and Administration Situational Approach. Editorial Prentice / International Hall. https://endeporte.metabiblioteca.org/cgi-bin/koha/opac-detail.pl?biblionumber=2631
• Durán, I. M., Gallegos, M. E. & Cabezas, D. E. (2019). Leadership styles and their influence on the work environment. Case study of a food exporting company. Espacios Magazine, 40(40). https://www.revistaespacios.com/a19v40n40/19404003.html
• Fiallo-Moncayo, D, Alvarado-Andino, P. & Soto-Medina, S. (2015). The organizational climate within a company. Contributions to the Economy, 3. https://www.eumed.net/ce/2015/1/clima-organizacional.html
• García, M. & Forero, C. (2014). Motivation and job satisfaction as determinants associated with organizational change. Johnny Javier Orejuela Gomez. Psychology of organizations and work: research proposals. Cali: Editorial Bonaventuriana, 2014. 518 p. http://104.207.147.154:8080/bitstream/54000/1304/1/Orejuela-psicolog%C3%ADa%20organizacional.pdf#page=329
• Geleto, A, Baraki, N, Atomsa, G. E. & Dessie, Y. (2015). Job satisfaction and associated factors among health care providers at public health institutions in Harari region, eastern Ethiopia: a cross-sectional study. BMC research notes, 8(1), 1-7. https://doi.org/10.1186/s13104-015-1368-5
• Guzmán-Reyes, M., Ancín-Adell, I. & Prieto-Coello, S. (2021). Diagnosis of the organizational climate in a private educational institution in the city of Guayaquil. Scientific Journal Ecociencia, 8(2), 22-44. https://doi.org/10.21855/ecoscience.82.474
• Harter, J. K., Schmidt, F. L. & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis. Journal of applied psychology, 87(2), 268. https://doi.org/10.1037/0021-9010.87.2.268
• Hernández-Sampieri, R., Fernández-Collado, C. & Baptista-Lucio, M. (2010). Research Methodology (5th ed). McGRAW-HILL / INTERAMERICANA EDITORS, S.A. DE C.V.
• Hernández-Sampieri, R., Fernández-Collado, C. & Baptista-Lucio, M. (2014). Research Methodology (6th ed). McGRAW-HILL / INTERAMERICANA EDITORS, S.A. DE C.V. https://www.uca.ac.cr/wp-content/uploads/2017/10/Investigacion.pdf
• León-Serrano, L., Noriega-Tito, E. & Murillo-Guevara, M. (2018). Impact of the organizational climate on the teacher’s job performance. Fides et Ratio-Journal of Cultural and Scientific Dissemination of La Salle University in Bolivia, 16(16), 15-32. http://www.scielo.org.bo/scielo.php?script=sci_arttext&pid=S2071-081X2018000200003
• Luthans, F., & Stajkavic, A. (2001). Differential effects of incentive motivators on work performance. Academy of management journal, 4, 580-582. https://doi.org/10.5465/3069372
• Otzen, T., & Manterola, C. (2017). Sampling Techniques on a Study Population. International Journal of morphology, 35(1), 227-232. http://dx.doi.org/10.4067/S0717-95022017000100037
• Pardo-Enciso, C. E., & Díaz-Villamar, O. L. (٢٠١٤). Development of human talent as a key factor for organizational development, a vision from the leaders of human management in companies in Bogotá DC. Sum of businesses, 5(11), 39-48. https://doi.org/10.1016/S2215-910X(14)70018-7
• Párraga, E., Rojas, L., & Arapé, E. (2008). Communication and Conflict: The art of negotiation. Negotium, 4(10), 2. https://www.redalyc.org/pdf/782/78241003.pdf
• Parrales-Poveda, M. L. (2013). Solve Professional Problems SPP, an essential skill in working and professional life. Ecuador: UNESUM-Jipijapa.
• Parrales-Poveda, M. L. (2020). Permanent training strategy for the didactic management of competencies in higher education. Mario Alberto Secchi... [et al.]. Teacher training in higher education and social commitment. 1st revised ed. - Rosario: Italian University Institute of Rosario, 2020. 484 p. https://www.iunir.edu.ar/publicaciones/libros/formacion%20docente.pdf
• Parrales-Poveda, M., Gracia-Panta, E., Miller-Zavala, J. & Ponce-Cedeño, O. (2017). Strategic Guidelines and Digital Communication. Mawil Publications of Ecuador. https://web.unesum.edu.ec/wp-content/uploads/2021/05/Lineamientos-estrategicos-y-comunicacion-digital.pdf
• Quiñonez-Tapia, F., Pérez-Avalos, Y., Campos-Sánchez, R. & Cuellar-Hernández, H. (2015). Organizational climate in a Mexican higher education institution. Colombian Journal of Occupational Health, 5(3), 11-17. https://doi.org/10.18041/2322-634X/rcso.3.2015.4905
• Riveros-Paredes, P. N., & Grimaldo-Muchotrigo, M. P. (2017). Values and organizational climate in teachers of a higher education institute in Lima. Psychological Sciences, 11(2), 179-188. http://dx.doi.org/10.22235/cp.v11i2.1489
• Schaubroeck, J. & Jones, J.R. (2000). Antecedents of workplace emotional labor dimensions and moderators of their effects on physical symptoms. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(2), 163-183. https://doi.org/10.1002/(SICI)1099-1379(200003)21:2<163::AID-JOB37>3.0.CO;2-L
• Segredo-Perez, A.M. (2013). The work environment in change management for the development of the organization. Cuban Journal of Public Health, 39(2), 385-393. http://scielo.sld.cu/pdf/rcsp/v39n2/spu17213.pdf
• Sparks, K., Faragher, B., & Cooper, C.L. (2010). Well‐being and occupational health in the 21st-century workplace. Journal of occupational and organizational psychology, 74(4), 489-509. https://doi.org/10.1348/096317901167497
• Tetrick, L.E. & Quick, J.C. (2003). Prevention at work: Public health in occupational settings. Handbook of occupational health psychology (pp. 3–17). https://doi.org/10.1037/10474-001
• Thompson, J. (2012). Transformational leadership can improve workforce competencies. Nursing Management, 18(10). https://doi.org/10.7748/nm2012.03.18.10.21.c8958
• Tinoco-Gómez, O., Quispe-Atúncar, C. & Beltrán-Saravia, V. (2014). Organizational culture and job satisfaction in the Faculty of Industrial Engineering within the framework of university accreditation. Industrial Data, 17(2), 56-66. https://www.redalyc.org/pdf/816/81640856007.pdf
• Torres-Pacheco, E., & Zegarra-Ugarte, S. (2015). Organizational climate and work performance in the Bolivarian educational institutions of the city of Puno-2014-Peru. Communication, 6(2), 5-14. http://www.scielo.org.pe/scielo.php?script=sci_arttext&pid=S2219-71682015000200001
• Ventura-León, J. L., & Caycho-Rodríguez, T. (2017). The Omega coefficient: an alternative method for reliability estimation. Latin American Journal of Social Sciences, childhood, and youth, 15(1), 625-627. https://www.redalyc.org/journal/773/77349627039/html/
• Xiaofu, P. & Qiwen, Q. (2007). An analysis of the relation between secondary school organizational climate and teacher job satisfaction. Chinese Education and Society, 40(5), 65-77. https://doi.org/10.2753/CED1061-1932400507
Publicado
2023-08-05
Cómo citar
Parrales Poveda, M. L., Rodríguez Gutiérrez, K. G., Sornoza Parrales, D. R., & Fienco Parrales, M. J. (2023). Working environment. Considerations for a Higher Education Institution. Revista Venezolana De Gerencia, 28(9), 68-84. https://doi.org/10.52080/10.52080/rvgluz.28.e9.5
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