Tecnoestrés y su efecto sobre la productividad en estudiantes universitarios en tiempos de la COVID-19

Palabras clave: Tecnoestrés, productividad, estudiantes, COVID-19, Chile

Resumen

En los últimos años, los estudiantes se han enfrentado a nuevas exigencias y requisitos tecnológicos y han tenido que destinar una mayor cantidad de tiempo a su aprendizaje. Estas nuevas exigencias académicas podrían causarles efectos negativos como el tecnoestrés. El tecnoestrés es un trastorno que implica una serie de respuestas que afectan al comportamiento y la conducta humana. Basándose en la Teoría del Ajuste Persona-Entorno, el objetivo de este estudio es determinar la existencia de tecnoestrés en los estudiantes universitarios y su efecto en su productividad individual. Para ello, se ha aplicado una encuesta en línea a estudiantes universitarios chilenos. Los resultados del análisis de ecuaciones estructurales permiten concluir que el tecnoestrés se intensifica en los estudiantes cuando los apoyos institucionales son insuficientes en un contexto de altas exigencias académicas en la integración de Tecnologías de Información y Comunicación en su currículo y que la falta de competencias en el uso de herramientas tecnológicas aumenta los niveles de tecnoestrés y disminuye su productividad.

Biografía del autor/a

Cristian Salazar-Concha

Doctor en Sociedad de la Información y el Conocimiento. Universitat Oberta de Catalunya. Académico Instituto de Administración. Facultad de Ciencias Económicas y Administrativas. Universidad Austral de Chile, Chile. Email: cristiansalazar@uach.cl. Orcid: https://orcid.org/0000-0002-1807-6535

Catalina Encina Ramírez

Licenciada en Ciencias de la Administración. Escuela de Ingeniería Comercial. Universidad Austral de Chile, Chile. Email: ecomerci@uach.cl. Orcid: https://orcid.org/0000-0001-5524-1846

Godofredo Rojas Ramírez

Licenciado en Ciencias de la Administración. Escuela de Ingeniería Comercial. Universidad Austral de Chile, Chile. Email: ecomerci@uach.cl. Orcid: https://orcid.org/0000-0003-0281-078X

Sergio Araya-Guzmán

Doctor en Sistemas de Información de la empresa. Universidad Politécnica de Madrid. Académico Departamento de Sistemas de Información. Facultad de Ciencias Empresariales. Universidad del Bío-Bío, Chile. Email: saraya@ubiobio.cl. Orcid: https://orcid.org/0000-0003-1625-6863

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Publicado
2022-09-23
Cómo citar
Salazar-Concha, C., Encina Ramírez, C., Rojas Ramírez, G., & Araya-Guzmán, S. (2022). Tecnoestrés y su efecto sobre la productividad en estudiantes universitarios en tiempos de la COVID-19. Revista Venezolana De Gerencia, 27(100), 1721-1738. Recuperado a partir de https://produccioncientificaluz.org/index.php/rvg/article/view/38799
Sección
TRIMESTRE