Moderación de la cultura nacional entre el empoderamiento y la resiliencia en el desempeño laboral
Palabras clave:
Cultura nacional, distancia de poder, empoderamiento psicológico, resiliencia, desempeño laboral
Resumen
El presente estudio analizó la moderación de la distancia de poder en la relación del empoderamiento psicológico y la resiliencia en el desempeño laboral en el contexto de pandemia. El enfoque de la investigación es descriptivo y correlacional con diseño no experimental y transversal. La muestra (n=845) fueron empleados de empresas del sector telecomunicaciones de Costa Rica y Perú, tres y cinco empresas respectivamente. El análisis con PLS-SEM evidenció que el modelo explica el 20% del desempeño (R²= 0.20). La distancia de poder no modera la relación del empoderamiento en el desempeño laboral (β= 0.061, p= 0.196), tampoco la relación de la resiliencia en el desempeño (β= 0.035, p= 0.376). El empoderamiento influye positivamente en el desempeño laboral (β= 0.268, p= 0.000); asimismo, la resiliencia influye positivamente en el desempeño (β= 0.272, p= 0.000). Los resultados del estudio tienen implicancia teórica debido a que confirman la influencia positiva del empoderamiento psicológico en el desempeño laboral y sobre todo aporta novedosa evidencia empírica del impacto positivo de la resiliencia en el desempeño. En tal sentido, bajo el sustento de los resultados empíricos del estudio se recomienda la inversión en gestión que fomente el empoderamiento psicológico y la resiliencia de los empleados.
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Hair, J. F., Hult, G. T. M., Ringle, C. M., Sarstedt, M., y Thiele, K. O. (2017). Mirror, mirror on the wall: A comparative evaluation of composite-based structural equation modeling methods. Journal of the Academy of Marketing Science, 45(5), 616-632. https://doi.org/10.1007/s11747-017-0517-x
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Hair, J. F., Sarstedt, M., y Ringle, C. M. (2019). Rethinking some of the rethinking of partial least squares. European Journal of Marketing, 53(4), 566-584. https://doi.org/10.1108/EJM-10-2018-0665
Hair, J. F., Sarstedt, M., Ringle, C. M., y Gudergan, S. P. (2018). Advanced Issues in Partial Least Squares Structural Equation Modeling (PLS-SEM). Sage.
Henseler, J., Hubona, G., y Ray, P. A. (2016). Using PLS path modeling new technology research: Updated guidelines. Industrial Management & Data Systems, 116(1), 2-20. https://doi.org/10.1108/IMDS-09-2015-0382
Henseler, J., Ringle, C. M., y Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135. https://doi.org/10.1007/s11747-014-0403-8
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Publicado
2023-12-07
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Ravello Joo, A. A., & Llaque Sánchez, A. H. (2023). Moderación de la cultura nacional entre el empoderamiento y la resiliencia en el desempeño laboral . Revista De Ciencias Sociales, 29(4), 444-462. https://doi.org/10.31876/rcs.v29i4.41268
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