Implementation of digital technologies in Public Administration

Valentyna  Unynets-Khodakivska; Liudmyla  Prystupa; Оlga  Ivanyshyna; Iuliia  Panura; Tetiana  Tuchak

doi:10.46925//rdluz.39.16

Valentyna Unynets-Khodakivska State Tax University, University Str., Irpin, Ukraine. https://orcid.org/0000-0001-7263-9637
Liudmyla Prystupa Khmelnytskyi National University, Khmelnytskyi, Ukraine. https://orcid.org/0000-0002-5088-0654
Оlga Ivanyshyna State Tax University, Irpin, Ukraine. https://orcid.org/0000-0002-4495-7475
Iuliia Panura State Tax University, Irpin, Ukraine. https://orcid.org/0000-0003-3571-3513
Tetiana Tuchak State Tax University, Irpin, Ukraine. https://orcid.org/0000-0003-4696-924X

DOI: https://doi.org/10.46925//rdluz.39.16

Keywords: digital technologies, public administration, authorities, information, efficiency improvement

Abstract

The direction of scientific research is determined by the global spread of the informatization process, which increases the urgency of introducing digital technologies in the field of public administration. The purpose of the study is to highlight the basics of implementing digital technologies in public administration in modern conditions of social development, taking into account the most successful and progressive practices. The methodological basis of the research is a systematic approach, which made it possible to single out the factors affecting the processes of digitalization of public administration in the spheres of state administration, regional and local self-government, public organizations, and entities providing public services. The positive externalities of the implementation of digital technologies in public administration for various levels of government and the population have been clarified. It has been proven that ensuring general accessibility to the use of public services, maximum consideration of consumer needs when providing them, active involvement of broad sections of the population in making public decisions and monitoring the progress of their implementation will contribute to increasing the efficiency of public services.

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Author Biographies

Valentyna Unynets-Khodakivska, State Tax University, University Str., Irpin, Ukraine.

Professor, Department of Financial Markets and Technologies, State Tax University, 31, University Str., Irpin, 08205, Ukraine.

Liudmyla Prystupa, Khmelnytskyi National University, Khmelnytskyi, Ukraine.

Associate Professor, Department of Finance, Banking and Insurance, Khmelnytskyi National
University, 11, Instytuts’ka Str., Khmelnytskyi, 29016, Ukraine.

Оlga Ivanyshyna, State Tax University, Irpin, Ukraine.

Аssociate Professor, Department of Fiscal Administration, State Tax University, 31, University Str.,
Irpin, 08205, Ukraine.

Iuliia Panura, State Tax University, Irpin, Ukraine.

Аssociate Professor, Department of Fiscal Administration, State Tax University, 31, University Str.,
Irpin, 08205, Ukraine.

Tetiana Tuchak, State Tax University, Irpin, Ukraine.

Аssociate Professor, Department of Fiscal Administration, State Tax University, 31, University Str.,
Irpin, 08205, Ukraine.

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