Identification of The Array of Innovation Dimensions Suitable for The Social Security Organization
Abstract
Organizations with higher innovation capacity tend to respond better and faster to environmental challenges and therefore achieve higher organizational performance. This study tried to identify the array of innovation dimensions that would suit the Iranian social security organization. The research was developmental in its purpose, descriptive-analytical in nature, and a library research in terms of the approach taken to collecting secondary data. In terms of the implementation method, it was a qualitative research performed by conducting interviews with open-ended questions and then performing a thematic analysis. The experts to be interviewed were chosen from among the population of managers employed in the treatment headquarters of the Social Security Organization of Tehran province, of whom ultimately 13 people were interviewed. To improve validity, the method was implemented with attention to the technical recommendations of experts in relation to how to enhance positive features and control negative features. Through the thematic analysis of the data collected from the interviews, an initial model was built for the array of innovation dimensions that would suit the Iranian Social Security Organization. In this analysis, a total of 33 subthemes in the 11 following themes were identified: Expanding intellectual capacities; Redesigning the motivation system; Needs assessment and applied training; Creating an infrastructure to facilitate innovation; Restructuring to facilitate innovation; Modifying the recruitment system to hire creative personnel; Nurturing a culture of acceptance of change; Fostering process-based innovations; Fostering behavioral innovations; Fostering administrative innovations; Fostering technical innovations.
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References
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