Socio-psychological factors affecting professional burnout among social workers

  • Irina Aleksandrovna Zaitseva Universidad Estatal de Bunin Yelets, Rusia
  • Alexander Yevgenyevich Krikunov Universidad Estatal de Bunin Yelets, Rusia
Keywords: social worker burnout stress professional activity

Abstract

The aim of the article is to establish the level of professional burnout and assess it in the context of social-professional characteristics of social workers in Russia. The quantitative characteristics of the studied problem are examined using the survey method in the form of formalized questionnaires and testing. The authors proceed from the notion that the profession of a social worker, which presupposes direct contact with people in difficult life situations, is clearly one of the jobs that are the most conducive to the development of professional burnout syndrome and is viewed by society as such. Low pay grade combined with severe emotional load serve as factors contributing to the professional disorganization of a worker. It is found that in the specific conditions of Russia, the general characteristics of social workers assume not only a desire to continue professional activity within the chosen specialty but also a relatively low percentage of people, in whom a high degree of professional burnout can be found

Downloads

Download data is not yet available.

Author Biographies

Irina Aleksandrovna Zaitseva , Universidad Estatal de Bunin Yelets, Rusia

Candidato a Ciencias Políticas, jefe del Departamento de Filosofía y Ciencias Sociales. Universidad Estatal de Bunin Yelets, Rusia

Alexander Yevgenyevich Krikunov , Universidad Estatal de Bunin Yelets, Rusia

Doctor en Ciencias Pedagógicas, Profesor del Departamento de Filosofía y Ciencias Sociales, Universidad Estatal de Bunin Yelets, Rusia

References

Bozek, B., Raeymaeckers, P., & Spooren, P. (2017). “Motivations to become a master in social work: A typology of students”. European Journal of Social Work, 20 (3), 409–421. http://dx.doi.org/10.1080/13691457.2017.1283587

Bradley, J., & Sutherland, V. (1995). “Occupational stress in social services: A comparison of social workers and home help staff”. British Journal of Social Work, 25, 313–331.

Burisch, M. (2014). Das Burnout-Syndrom. Theorie der inneren Erschöpfung – Zahlreiche Fallbeispiele – Hilfen zur Selbsthilfe [The Burnout Syndrome. Theory of inner exhaustion - Numerous case studies - Help for self-help]. Berlin; Heidelberg: Springer-Verlag. https://doi.org/10.1007/978-3-642-36255-2

Chomaeva, G. A. (2018). “Osobennosti i faktory vozniknoveniia sindroma “emotsionalnogo vygoraniia” u sotsialnykh rabotnikov” [“Specific features and factors of “emotional burnout” syndrome in social workers”]. Problems of Modern Pedagogical Education, 58–3, 365–368.

Christie, A., & Kruk, E. (1998). “Choosing to become a social worker: Motives, incentives, concerns and disincentives”. Social Work Education, 17 (1), 21–34. http://dx.doi.org/10.1080/02615479811220031

Federal State Statistics Service (2020). Rabochaia sila, zaniatost i bezrabotitsa v Rossii (po rezultatam vyborochnykh obsledovanii rabochei sily). 2020 Statisticheskii sbornik [Labor force, employment and unemployment in Russia (based on the results of sample labor force surveys). 2020 Statistical digest]. Moscow: Rosstat, pp. 145.

Fisher, E. A. (2009). “Motivation and leadership in social work management: A review of theories and related studies”. Administration in Social Work, 33 (4), 347–367. https://doi.org/10.1080/03643100902769160

Freudenberger, H. J., & Richelson, G. (1980). Burn-out. The high cost of high achievement. Garden City: Anchor Press.

Gomez-Garcıa, R., Alonso-Sangregorio, M., & Llamazares-Sanchez, M. L. (2020). “Burnout in social workers and socio-demographic factors”. Journal of Social Work, 20 (4), 463–482.

Gomez-Garcıa, R., Bayon-Calvo, S., & Lucas-Garcıa, J. (2021). “The relationship between burnout and job satisfaction in a sample of Spanish social workers”. British Journal of Social Work, 15 (8), 3115–3134. https://doi.org/10.1093/bjsw/bcaa150

Hussein, S. (2018). “Work engagement, burnout and personal accomplishments among social workers: A comparison between those working in children and adults’ services in England”. Administration and Policy in Mental Health and Mental Health Services Research, 45, 911–923. https://doi.org/10.1007/s10488-018-0872-z

Iglesias, M. E. L., & de Bengoa Vallejo, R. B. (2013). “Prevalence and relationship between burnout, job satisfaction, stress, and clinical manifestations in Spanish critical care nurses”. Dimensions of Critical Care Nursing, 32, 130–137. https://doi.org/10.1097/DCC.0b013e31828647fc

Jahrami, H., Thomas, A., Saif, Z., Peralta, F., Hubail, S., Panchasharam, G., & AlTajer, M. (2013). “The relationship between burnout and job satisfaction among mental health workers in the psychiatric hospital, Bahrain”. The Arab Journal of Psychiatry, 24, 69–76. https://doi.org/10.12816/0000101

Kienko, T. S. (2016). “Organizatsionnye faktory professionalnogo vygoraniia sotsialnykh rabotnikov munitsipalnykh uchrezhdenii sotsialnogo obsluzhivaniia” [“Organizational factors of professional burnout among social workers of municipal social service institutions”]. Perm University Herald. Series “Philosophy. Psychology. Sociology”, 3 (27), 153–160.

Kim, H., & Stoner, M. (2008). “Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support”. Administration in Social Work, 32 (3), 5–25. https://doi.org/10.1080/03643100801922357

Lauderdale, M. (1981). Burnout. Austin: Learning Concepts.

Liedgren, P. L., & Elvhage, G. V. (2015). “Social work of the future: Motives and expectations among social work students in Sweden”. International Journal of Social Science Studies, 3 (6), 121–129. http://dx.doi.org/10.11114/ijsss.v3i6.1139

Lizano, E. L. (2015). “Examining the impact of job burnout on the health and well-being of human service workers: A systematic review and synthesis”. Human Service Organizations: Management, Leadership & Governance, 39 (3), 167–181. https://doi.org/10.1080/23303131.2015.1014122

Lloyd, C., King, R., & Chenoweth, L. (2002). “Social work, stress and burnout: A review”. Journal of Mental Health, 11 (3), 255–265.

Maher, E. A. (1983). “Burnout and commitment: A theoretical alternative”. Personnel and Guidance Journal, 61, 390–393.

Maslach, C. (2015). Burnout, Psychology of. In: Wright, J. D. (Ed.) International encyclopedia of the social & behavioral sciences (pp. 929–932). Elsevier Science.

Maslach, C., & Jackson, S.E. (1986). Maslach Burnout Inventory. 2nd Ed. Palo Alto: Consulting Psychologists Press.

Maslach, C., & Leiter, M. P. (1997). The truth about burnout. How organizations cause personal stress and what to do about it. San Francisco: Jossey-Bass.

Morse, G., Salyers, M. P., Rollins, A. L., Monroe-DeVita, M., & Pfahler, C. (2012). “Burnout in mental health services: A review of the problem and its remediation”. Administration and Policy in Mental Health and Mental Health Services Research, 39 (5), 341–52.

Poulsen, I. (2009). Burnoutprävention im Berufsfeld Soziale Arbeit. Perspektiven zur Selbstfürsorge von Fachkräften [Burnout prevention in the social work profession. Perspectives on self-care by professionals]. Wiesbaden: VS Verlag für Sozialwissenschaften.

Rackauskiene, S., Kasnauskiene, J., & Virbalienė, A. (2013). “The social workers intrinsic and extrinsic motives to work social work”. International Journal of Psychology and Behavioral Sciences, 3 (3), 63–69.

Savaya, R., Levin, L., & Roziner, I. (2021). “Social workers in Israel: Daily stressors, work benefits, burnout and well-being”. The British Journal of Social Work, 51 (1), 318–339. https://doi.org/10.1093/bjsw/bcaa087

Schaufeli, W. B., & Van Dierendonck, D. (1995). “A cautionary note about the crossnational and clinical validity of cut-off points for the Maslach Burnout Inventory”. Psychological Reports, 76 (3), 1083–1090. https://doi.org/10.2466/pr0.1995.76.3c.1083

Siegrist, J. (1996). “Adverse health effects of high effort – low reward conditions”. Journal of Occupational Health Psychology, 1, 27–41.

Travis, D. J., Lizano, E. L., & Mor Barak, M. E. (2016). “‘I'm so stressed!’: A longitudinal model of stress, burnout and engagement among social workers in child welfare settings”. The British Journal of Social Work, 46 (4), 1076–1095. https://doi.org/10.1093/bjsw/bct205

Vodopianova, N. E., & Starchenkova, E. S. (2005). Sindrom vygoraniia: Diagnostika i profilaktika [Burnout syndrome: Diagnosis and prevention]. Saint Petersburg: “Piter”, pp. 336.

Vodopianova, N. E., Starchenkova, E. S., & Nasledov, A. D. (2013). “Standartizirovannyi oprosnik “professionalnoe vygoranie” dlia spetsialistov sotsionomicheskikh professii” [“Standardized questionnaire “professional burnout” for specialists in socionomic professions”]. Vestnik of St. Petersburg State University. Series 12. Psychology. Sociology. Pedagogy, 4, 17–27.

Published
2022-09-26
How to Cite
Aleksandrovna Zaitseva , I., & Yevgenyevich Krikunov , A. (2022). Socio-psychological factors affecting professional burnout among social workers. Interacción Y Perspectiva, 12(2), 136-149. https://doi.org/10.5281/zenodo.7114581