The Effect of Organizational Silence on Occupational Burnout
Resumen
The research aims at testing the relationship of influence and correlation be- tween organizational silence as the independent variable along with its reasons adopted in the study namely (the administrative and organizational reasons, the lack of experience, work-related concerns, as well as the fear of social iso- lation) and their influence on and correlation with the occupational burnout syndrome along with its three dimensions of (emotional exhaustion, blunting and personal accomplishment) As a dependent variable, and that through the implementation of the descriptive analytical approach. The study was carried out on (78) officers (i.e. government servants) from Second Rusafa’s Directo- rate General of Education, collectively representing the research community. A relevant questionnaire was used as a main tool to collect data and which was distributed across the studied sample of people and then recollected as being valid for the statistical analysis needed. The (spss) program was also used in the study along with the appropriate statistical methods including (the arithmetic mean, the standard deviation, correlation and regression, as well as Chronbach’s Alpha Coefficient and the Split-half method). The most prom- inent conclusions reached were seen in the existence of a silent organizational behavior of the individuals sampled in this study as well as a consensus on the opinion regarding the burnout syndrome, and the existence of a relation- ship of significance between the organizational silence and its dimensions with burnout syndrome except for the lack of experience/expertise dimension, as well as the existence of an effect relationship of the independent var- iable of organizational silence along with its dimensions (except for the lack of experience dimension) on the dependent variable of occupational burnout syndrome.Citas
Acaraya. Ali, Akturanb, Abdülkadir ,(2015),” The Relationship between Organizational Citizenship Behaviour and Organizational Silence”, Procedia - Social and Behavioral Sciences 207, p 472 – 482, doi: 10.1016/j.sbspro .
Akbarian. Akram, Ansari. Mohammad Esmail , Shaemi. Ali , Ke- shtiaray. Narges,(2015),” Review organizational silence factors”, Journal of Scientific Research and Development 2 (1): 178-181,ISSN 1115-7569. 3. Elçi. Meral , Erdilek. Melisa Karabay , Alpkanc. Lütfihak , Şen- erd. İrge, (2014),” The Mediating Role of Mobbing on the Relationship between Organizational Silence and Turnover Intention”, Social and Be- havioral Sciences, CC BY-NC-ND, doi: 10.1016/j.sbspro, 15 0 , p:455 – 464 .
ERİGÜÇ. Gülsün, ÖZER. Özlem, TURAÇ. İlkay Sevinç , SONĞUR. Cuma, (2014), “ THE CAUSES AND EFFECTS OF THE ORGANIZATIONAL SILENCE: ON WHICH ISSUES THE NURSES REMAIN SILENT?”, Journal of Management Economics and Business, Vol. 10, No. 22, ISSN:2147-9208 E-ISSN:2147-9194 .
Fard. Parastoo Gashtasebi, Karimi, Fariba,(2015),” The Relation- ship between Organizational Trust and Organizational Silence with Job Satisfaction and Organizational Commitment of the Employees of Univer- sity”, Canadian Center of Science and Education, International Education Studies; Vol. 8, ISSN 1913-9020 E-ISSN 1913-9039 .
Harbalioğlu. Melda, Gültekin .Buket İnce ,(2014), “ The Rela- tionship between Organizational Silence and Organizational Citizenship Behavior: A Case Study at Kilis 7 Aralik University”, International Jour- nal of Advances in Management and Economics, Vol. 3, Issue. 2 , ISSN: 2278-3369 .
Henriksen. Kern, Dayton. Elizabeth, (2006), “Organizational Si- lence and Hidden Threats to Patient Safety”,HSR: Health Services Re- search , 41:4, Part II, 1539-1554 , DOI: 10.1111/j.1475-6773.2006.00564.x .
Hesam . Somayeh, Raeesi . Davood,(2016),” The relationship between social capital organizational commitment and organizational si- lence in selected training hospitals in Shiraz city”, International Journal of Advanced Research in Science, Engineering and Technology , Vol. 3, Issue 11, ISSN: 2350-0328 .
Karaca. Hasan,(2013),” AN EXPLORATORY STUDY ON THE IMPACT OF ORGANIZATIONAL SILENCE IN HIERARCHICAL OR- GANIZATIONS: TURKISH NATIONAL POLICE CASE”, European Scientific Journal edition vol.9, No.23 ISSN: 1857 - 7881 - ISSN 1857- 7431.
Lu. Jie, Xie. Xiajuan,(2013),” Research on Employee Silence Be- havior: A Review Based on Chinese Family Enterprise”, Canadian Center of Science and Education, Asian Social Science; Vol. 9, No. 17; ISSN 1911-2017 E-ISSN 1911-2025 .
MORRISON. ELIZABETH WOLFE, MILLIKEN. FRANCES J. ,(2000),” ORGANIZATIONAL SILENCE : A BARRIER TO CHANGE AND DEVELOPMENT IN A PLURALISTIC WORLD”, Academy of Management Review, Vol. 25, No. 4, 706-725.
OWUOR, ANGELA ACHIENG,(2014),” ORGANIZATIONAL SILENCE AFFECTING THE EFFECTIVENESS OF ORGANIZATIONS IN KENYA: A CASE STUDY OF SAFARICOM CALL CENTER”, A Project Report Submitted to the Chandaria School of Business in Partial Fulfillment of the Requirement for the Degree of Masters in Business Ad- ministration (MBA) ,UNITED STATES INTERNATIONAL UNIVERSI- TY .
PELİT. Elbeyi, Istanbullu Dinçer. Füsun, Kılıç. İbrahim, (2015),” The Effect of Nepotism on Organizational Silence, Alienation and Com- mitment: A Study on Hotel Employees in Turkey”, Journal of Management Research , ISSN 1941-899X, Vol. 7, No. 4 .
ZEHIR. Cemal, ERDOGAN. Ebru, (2011),” The Association be- tween Organizational Silence and Ethical Leadership through Employee Performance”, Procedia Social and Behavioral Sciences 24 ,p 1389–1404, 7th International Strategic Management Conference .
Maslach , C. and Pine , A. (1977) ,” the Burnout Syndrome in the Day Care Setting”, Child Care Quarterly, 6, pp.100-113
Cords, C. Dougherty, T., (1993) ,” A Review and an Integration of Research on job Burnout “, Academy of Management Review, 18(4),pp. 621-656
Canoui p, Mauranges , Le syndrome d’épuisement professionnel des soignants , de l’analyse du burnout aux réponses 2ème éd .Paris200 3p254
RAHIM, M., - Do Just Perceptions Influence Style Of Handling Of Handing Conflict With Supervisors? What Justice Perceptions?, Inter- national Journal Of Conflict Management, 2000 p-23
Maslach , C. and Jackson, S. ( 1981) ,” the Measurement of Expe- rienced Burnout” , Journal of Occupational Behavior, 2, pp 99-113
Bilge , F (2006), “Examining the bumout of academics in rela- tion to job satisfaction and other factors” , social behavior and personality, available on www.sop-journal.com.
Future Research”, Human Relations, 35 , pp. 283-305
Mattson,M.and Ivancevich,J. ( 1982) , “ Managing job stress and health” , New York : the free press
Carter, Sherrie Bourg,(2013), “The Tell Tale Signs of Burnout ... Do You Have Them? Running out of gas? Recognizing the signs of burnout before it’s too late”, https://www.psychologytoday.com/intl/blog/ high-octane-women/201311/the-tell-tale-signs-burnout-do-you-have- them ,26 november .
Jari J. Hakanen , Arnold B. Bakker, Wilmar B. Schaufeli,(2006), “Burnout and work engagement among teachers”, Journal of School Psy- chology,vol.43, pp495–513
.Maslach, C. Jackson, S. E. & Leiter, M. P. (1996), “MBI: The Maslach Burnout Inventory manual (3rd ed.)”. Palo Alto, CA: Consulting Psychologists Press.
Korunka, Christian, Tement, Sara, Zdrehus,Cristina, and Borza , Adriana,(2010), “Burnout: Definition, recognition and prevention ap- proaches”, Related articles Burnout Intervention Training for Managers and Team Leaders, bolt.
Taetske Calitz, Adrie Roux, Herman Strydom , (2014), “FAC- TORS THAT AFFECT SOCIAL WORKERS’ JOB SATISFACTION, STRESS AND BURNOUT, Social Work/ Maatskaplike Werk, Vol 50 No 2; Issue 1
Magdalena Iorga, Neonila Dascalu, Camelia Soponaru, Bea- trice Ioan, (2015) “BURNOUT SYNDROM AMONG PUBLIC AMBU- LANCE STAFF” , PREVENTIVE MEDICINE – LABORATORY, vol. 119, no. 4,pp1128-1132.
Van Dyne,L., Ang, S. ve Isabel C. Botero, (2003). “Conceptual- izing Employee Silence and Employee Voice As Multidimensional Con- structs”, Journal of Management Studies, 40 (6), 1359-1392.
Eriguc, Gulsun, Ozlem Ozer, Ilkay Sevinc Turac and Cuma Songur (2014), “Organizational silence among nurses: a study of structur- al equation modeling.” , International Journal of Business, Humanities and .150-162 :4.1 Technology
Abdel Halim Boudoukha (2009): “Burnout et traumatismes psy- chologiques”, Paris, Dunod.
Levi, L ., ( 1984),” Stress in Industry” , Geneva , I . L . o
Perlman , B. and Hartman , E., (1982),” burnout: Summary and
