Excellence and Its Impact on Tourism Service Applied Study in Mansour Hotel - Baghdad

  • Amal Kamal Hassan Al Baraznji

Resumen

Excellence is one of the main pillars of the success and building of organizations, because the guest touches stability and meets his expected and current needs, and reveals the reason for his brilliance in the field of business and his stay in the world of competition and providing distinct services to society in general, the research included two theoretical topics and the third is practical to show the impact and existence of the relationship between the two variables.

Biografía del autor/a

Amal Kamal Hassan Al Baraznji
Mustansiriya University / College of Tourism Sciences, Baghdad, Iraq

Citas

- Abu Rahma, Mardan and others. (2001). Marketing tourism ser- vices. Dar Al-Baraka for Publishing and Distribution. First edition. Oman.

- Serve the Lord, Master. (2013). Managing creativity and compet- itive excellence. I 1. Al-Dar Engineering Press. Egypt.

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- Messages, theses and magazines

- Wausau, Khairy Ali. (1996). The effect of the organization- al structure on the quality level of the services of the tourist city company. Master Thesis submitted to the Council of the College of Administration and Economics, Al-Mustansiriya University. De- partment of Tourism and Hotel Management. Baghdad.

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- Ghazi, Ali. (2014). Application practices of the resource and corporate standard as one of the enabling criteria for achieving or- ganizational excellence. Successful Manager Magazine, Excellence Series. 1 (3).

- Al-Faouri, Asmaa. (2012). The effect of the effectiveness of the ERP systems on distinguished organizational performance. An ap- plied study in the Greater Amman Municipality. A magister message that is not published. Middle East University. Jordan.

- Eagles, Asmaa. (2010). The effect of the characteristics of the educated organization in achieving organizational excellence. An applied study at the Ministry of Higher Education and Scientific Re- search (unpublished Master Thesis). Middle East University. Jordan.

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Publicado
2019-10-19
Cómo citar
Hassan Al Baraznji, A. K. (2019). Excellence and Its Impact on Tourism Service Applied Study in Mansour Hotel - Baghdad. Opción, 35, 1146-1181. Recuperado a partir de https://produccioncientificaluz.org/index.php/opcion/article/view/31941