The Mediating Effect of Job Satisfaction on Leadership Style & Turnover Intention Relationship
Resumen
This study aims at investigating the relationship between leadership style, job satisfaction and turnover intention. The study also examined the mediating effect of job satisfaction on the relationship between leadership style and turn- over intention. Descriptive method was used to answer the hypotheses and questions of the study. The sample of the study consisted of employees at Al Thiqa private bank in Baghdad. A self-administered questionnaire was distributed to (40) respondents who constituted the community of the study. The Statistical Package for Social Sciences (SPSS version 23) was used to analyze the obtained data. The study concluded that a) there is a positive and signif- icant association between leadership style and job satisfaction. B) There is a negative and significant association between job satisfaction and turnover intention. C) There is a negative and significant association between leadership style and turnover intention. D) The effect of leadership style on turnover intention is increased by the mediating of job satisfaction. Also the study concluded that democratic leadership achieved the highest mean which indicated that it is the most dominant style of leadership among sample respondents.Citas
Abbasi, S. M. & Hollman, K. W. (2000). Turnover: The Real Bottom Line. Public Personnel Management, 29, 333-342.
Ahmad, K. (2009). Leadership and work motivation from the cross-cultur- al perspective.
International Journal of Commerce and Management, 19(1), 72–84. doi:10/1108/10569210910939681.
Bennett, T. (2009). A study of the management leadership style preferred by its subordinates. Journal of Organizational Culture, Communication, and Conflict, 12(2), 1–18. Retrieved from http://www.alliedacademies. org/Public/Journals/ JournalDetails.aspx?jid=11
Bentein, K., Vanderberg, R., Vanderberghe, C. & Stinglhamber, F. (2005). The role of change in the relationship between commitment and turnover:A latent growth modeling approach. Journal of Applied Psychology, 90, 468-482.
Bunmi Omolayo, Effect of Leadership Style on Job-Related Tension and Psychological Sense of Community in Work Organizations: A Case Study of Four Organizations in Lagos State, Nigeria, Bangladesh e-Journal of Sociology, 4(2), July (2007).
Buitendach, J. H., & Rothmann, S. (2009). The validation of the Minneso- ta Job Satisfaction Questionnaire in selected organisations in South Africa. SA Journal of Human Resource Management, 7(1), 1–8. DOI: 10.4102/ sajhrm.v7i1.183
Bruursema, K. (2004). Leadership Style and the Link with Counterproduc- tive Work Behaviour (CWB): An Investigation using the Job-Stress/CWM Model. Unpublished Thesis Presented to the University of South Florida.
Chi, C., & Gursoy, D. (2009). Employee satisfaction, customer satis- faction, and financial performance: An empirical examination. Interna- tional Journal of Hospitality Management, 28, 245–253. doi:10.1016/j. ijhm.2008.08.003.
Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A Meta-Analysis of Antecedents and Correlates of Employee Turnover: Update, Moderator Tests, and Research Implications for the Next Millennium. Journal of Management,26, 463-488.
Glebbeek, A.C. & Bax, E.H. (2004). Is high employee turnover really harmful? An empirical test using company records. Academy of Manage- ment Journal, 47, 277-286.
Hackman, M. Z. & Johnson, C. E. (1996). Leadership: A communication perspective (2nded.). Prospect Heights, IL: Waveland Press. Incivility. Hu- man Relations, 54, 1387-1419. Iran: Islamic Azad University Branches.
Hersey, P. & Blanchard, K.H, (1977) Management of Organizational Be- havior: Utilizing Human Resources. Prentice-Hall, Englewood Cliffs, NJ.
Idiegbeyanose, Jerome (2018). An Investigation on the Nexus between
Leadership Style and Job Satisfaction of Library Staff in Private Universi- ty Libraries South-West, Nigeria. Library Philosophy and Practice (e-jour- nal), Libraries at University of Nebraska-Lincoln
Kalaldeh, T. M. (2013). A Critical Analysis of the Effect of Organizational Culture and
Leadership Style on Employees’ Job Satisfaction.Interdisciplinary Journal of Research in Business 2 (12) Pp. 15-25. Available at ww.idjrb.com/arti- clepdf/article2122.pdf. Accessed July 15, 2015.
Kim, S. (2002). Participative management and job satisfaction: Lessons for management leadership. Public Administration Review, 62(2), 231- 241.
Koech, P. M., & Namusonge, G. (2012). The Effect of Leadership Style on Organizational Performance at State Corporations in Kenya. International Journal Of Business and Commerce 2(1), 1-12.
Kompaso, S., & Sridevi, S. (2010). The key to improving performance. International Journal of Business and Management, 5, 89–96. doi:10.5539/ ijbm.v5n12p89.
Kushell, E., & Newton, R. (1986), Gender, leadership style, and subordi- nate satisfaction: An experiment. Sex Roles, 14, 203-209.
Lambert, E. G., Hogan, N.L., & Barton, S. M. (2001). The impact of job satisfaction on turnover
intent: a test of a structural measurement model using a national sample of workers. The
Social Science Journal, 38(2), 233–250. doi:10.1016/S0362- 3319(01)00110-0
Lambert, E. G. (2004). The Impact of Job Characteristics on Correctional Staff Members. The Prison Journal, 84 (2), pp. 208–227
Lewin, K., Lippit, R., & White, R.K. (1939). Patterns of aggressive behav- ior in experimentally created social climates. Journal of Social Psycholo- gy, 10, 271-301.
Maloş, R. 2012. Leadership style. Annals of EftimieMurgu University Re- sita, Fascicle II, Economic Studies. 421-426.
Miller, S. (2005) Men working differently: assessing their inner-feminine, Journal of Organizational Change Management, 18(6), 612-26.
McColl-Kennedy, J.R. and Anderson, R.D., 2005. Subordinate – manag- er gender combination and perceived leadership style influence on emo- tions, self-esteem and organizational commitment. Journal of Business Research, 58:115-125.
McShane, S. L., & Von Glinow, M. (2005). Organizational behav- ior: Emerging realities for the workplace revolution. Boston, MA: Ir- win-McGraw Hill
Mondy, R. W., &Premeaux, S. R. (1995).Management (7th ed.). Engle- wood-Cliffs-New Jersey: Prentice-Hall.
Noe, Raymond A. Hollenbeck, John R. Gerhart, Barry & Wright, Patrick M. (2008). Human Resource Management. The McGraw-Hill Companies, Inc.
Northouse , P. (2004). Leadership: Theory and practice (3rd ed.). Thou- sand Oaks, California: Sage Publicatios.
Northouse, P. (2013). Leadership: Theory and practice (6th ed.). Los An- geles, CA: Sage.
Northouse, P. (2013). Leadership: Theory and practice (6th ed.). Los An- geles, CA: Sage.
Osborn, Schermerhorn, & Hunt (2008).Organizational Behavior (10thed.). USA: John Wiley & Sons, Inc.
Pack, S.M. & Won, D. (2017). From push to full: Factors influencing turn- over decisions of middle-level athletic administrators. Journal of Physical Education and Sport, 17(1), 117-121.
Ramsey, M., & Barkhuizen, N. (2011). Organisational design elements and competencies for optimising the expertise of knowledge workers in a shared services centre. SA Journal of Human Resource Management, 9(1), 1–15. doi:10.4102/sajhrm.v9i1.307
Rehman, K., Saif, N., Khan, A. S. and Nawaz, A. (2013). Impacts of Job Satisfaction on Organizational Commitment: A Theoretical Model for Academicians in HEI of Developing Countries like Pakistan. International Journal of Academic Research in Accounting, Finance and Management Sciences, 3 (1), pp. 80–89.
Robbins, S. P. (2001). Organizational behavior (9th ed.). Upper Saddle River, NJ: Prentice-Hall.
Robbins, Stephen P. & Coulter, Mary (2007), Management. Pearson Pren- tice Hall.
Robbins, Stephen P. & Judge, Timothy A. (2007), Organizational Behav- ior. Pearson Prentice Hall.
Sauer, S.J. 2011. Taking the reins: the effects of new leader status and leadership style on team performance. J. Appl. Psychol. 96, 3 (May 2011), 574-587. DOI= 10.10 37/a0022741.
Schilling, J. (2009). From ineffectiveness to destruction: A qualitative study on the
meaning of negative leadership. Leadership, 5(1), 102–129. doi:10.1177/1742715008098312
Spector, P.E. (2008). Industrial and organizational behavior (5th edn.). Ho- boken, NJ: Wiley.
Stitt, C., Schmidt, Schimdt, S., Price, K., & Kipnis, D. (1983). Sex of Leader, leader behavior, and subordinate satisfaction. Sex Roles, 9, 31-42.
Tim Hindle 2003, Guide to Management Ideas and Gurus”, The Econo- mist (Profile Books; 322 pages; £20).
Tepper, B.J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43(2), 178-190.
Tewksbury, R. and Higgins, G. E. (2006). Examining the Effect of Emo- tional Dissonance on Work Stress and Satisfaction with Supervisors among Correctional Staff. Criminal Justice Policy Review, 17 (3), pp. 290–301.
Wagner, C.M. (2007). Organizational commitment as a predictor variable in nursing turnover research: Literature review. Journal of Advanced Nurs- ing, 60(3), 235-347
Wells, J. E., & Peachey, J. W. (2011). Turnover Intentions: Do Leadership Behaviors and Satisfaction With the Leader Matter? Team Performance Management, 17(1), 23-40.
Wilderom C.P.M., Berg D.V., & Peter T. (2004). Defining, Measuring, and Comparing Organizational Cultures. Internal Association for Applied Psy- chology, 53(4), 570-582.
Yousef, D.A. (2017). Organizational commitment, job satisfaction and at- titudes toward organizational change: A study in the local government. International Journal of Public Administration, 40(1), 77-88.
Zenyucel, Zorlu (2009). Managing the Human Resource in the 21st Cen- tury. Ventus Publishing ApS, ISBN
-87-7681-468-7.
