The Mediating Role of Work-Family Conflict on the Effects of Workload

  • Siswoyo Haryono, Hanifah Nur’Aini, Mohd Shamsuri Md Saad Universitas Muhammadiyah Yogyakarta, Indonesia
Palabras clave: Workload, Work Family Conflict, Work Stress, Turnover Intention, Medical Representative


This study is motivated by the phenomenon of high turnover in pharmaceutical companies. This paper aimed to analyze the effects of workload, work family conflict, and work stress on turnover intention. Besides, the mediating role of work family conflict and work stress on the effect of workload on turnover intention were also analyzed. The results showed that workload had a positive and significant effect on turnover intention, work family conflic and work stress. Work family conflict and work stress had no significant impact on workload on turnover intention.