The moderating effect of age in the relationship between E-government services and job performance

• Khaled Mahmoud Almashaqbeh, Kalsom bti Ali Usim-Faculty of Leadership and Management Universiti Sains Islam Malaysia

Palabras clave: E-government Services, Job Performance, Civil Status and Passport Department in Jordan.

Resumen

Developed countries attained e-government and used it since it achieved positive results in all public and private fields. This study aims at identifying the impact of e-government services on job performance and using age factor as moderating effect on Civil Status & Passport Department in Jordan. The present study investigated the moderation effect of age in the relationship between e-government services and job performance. Data for this study were collected from front line employees in civil status and passport department in Jordan