El papel mediador de las habilidades comunicativas en la relación entre el emprendimiento multidimensional y las habilidades personales

• Aboutaleb Shahi Khiavlo Ph.D. Candidate, Department of Public Administration, Ardabil Branch, Islamic Azad University, Ardabil, Iran. https://orcid.org/0000-0002-9484-2633
• Mohammad Rouhi Eisalou Assistant Professor, Public Management Department, Ardabil branch, Islamic Azad University, Ardabil, Iran https://orcid.org/0000-0002-0016-8095
• Mohammad Kheirandish Assistant Professor, Management Department, Ardabil branch, Islamic Azad University, Ardabil, Iran. https://orcid.org/0000-0002-3913-3017
• Behnam Azadi Assistant Professor, Management Department, Ardabil branch, Islamic Azad University, Ardabil, Iran. https://orcid.org/0000-0002-1861-6247

DOI: https://doi.org/10.5281/zenodo.15079968

Palabras clave: habilidades comunicativas, emprendimiento multidimensional, habilidades personales, análisis de mediación, creatividad

Resumen

Las habilidades de comunicación son factores cruciales e influyentes que impactan muchos problemas personales y sociales. Hoy en día, en varios países se enfatiza la mejora de estas habilidades entre individuos y empleados. El artículo tiene como objetivo mostrar el papel mediador de las habilidades comunicativas en la relación entre el emprendimiento multidimensional y las habilidades personales entre empleados de instituciones gubernamentales y públicas. Para ello, se utilizó un método de muestreo por conglomerados y se recopilaron 360 cuestionarios de empleados que trabajan en una organización gubernamental. Luego de evaluar la validez y confiabilidad del instrumento, se realizó un análisis de mediación. Los resultados indicaron una relación significativa entre las habilidades de comunicación, el emprendimiento multidimensional y las habilidades personales. El análisis de la mediación también reveló que las habilidades de comunicación median significativamente la relación entre las dimensiones de creatividad, confianza y resolución de problemas.

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