Geotour guide competency in the context of safety management

• Bhayu Rhama Universitas Palangka Raya, Faculty of Social and Political Sciences, Departement of Public Administration, Jalan Hendrik Timang, Palangka, Jekan Raya, Kota Palangka Raya, Kalimantan Tengah 73112, Indonesia
• Dian Yulie Reindrawati Universitas Airlangga, Faculty of Vocational Studies, Department of Business, Jalan Dharmawangsa Dalam 28-30 Surabaya 60286, Indonesia

Palabras clave: Geotourism, Safety, Management, Tourism, Sustainability.

Resumen

This study wanted to determine the level of geotour guide competency in the context of safety management in Batur Geopark, Bali, Indonesia via a purposive method through interviews. The researcher collected the data by interviewing 1 person from a travel agency, 1 headman, 2 tour guides and 2 people from the tourism agency. The result shows that several institutions focus on emergency situations, such as search and rescue institutions. In conclusion, the geotour guide standards of competency in Batur Geopark need to be created because of the different capabilities involved.