Organizational Culture in Universities in the 21st Century: A Retrospective, Perspective, and Prospective View
Abstract
The study of Organizational Culture (OC) is of paramount importance for understanding the internal dynamics of any organization, especially given the constant demands of its environment. The central objective of this research is to demonstrate the relationship between the prevailing system and organizational culture, as well as the implications of the latter for the interactions and actions of individuals within the parameters of the institutional vision and mission. It is established that OC cannot be imposed or simply "managed," but rather develops because of the vision and mission of its creators and the system of values, beliefs, and customs woven together socially over time. The shrub model of Rodríguez (2007) is used. This model distinguishes between: Leaves (Visible Part): Behaviors, ceremonies, language, physical environment, stories, symbols, and slogans. Roots (Invisible Elements): Values: Determining forces of how things are done, which ideally should be exemplified by leaders. Beliefs: Deeply ingrained mental models that influence action, and whose transformation requires individual and group reflection (Senge, 1990). Norms: Rules, roles, and relationships that guide behavior, including unwritten norms that can inhibit change and development. Applying this concept to the university setting, the article emphasizes that the University Orientation Course (COU) in the 21st century is crucial for achieving excellence; all of this based on research, teaching, and outreach, with a clear and well-understood vision and mission of its founders and the system of values, beliefs, and customs socially woven over time. A retrospective study will be conducted, considering university as a space for pluralistic thought, as always subject to transformation. Its autonomy should not imply an organic disconnection from the country's national projects (Bonilla-Molina, 2016). University crises are often present when transformation does not follow a holistic diagnosis framed within the nation-state's guiding plan. Looking ahead; The university community is influenced by internal (faculty, students, unions) and external power groups. Based on pluralistic thinking and science, the university requires a clear vision and mission, as well as a comprehensive epistemology, to understand itself and unify its work. And in the Prospects (21st Century): The future demands valuing the importance of the individual and their participation (Imbernón, 2008), adopting a new culture that promotes communication, teamwork, and democratic debate. A radical renewal for the university is proposed. Change and transformation are only achieved if individuals are committed. Leadership and organizational collaboration are the path to unifying transformation efforts. The university's mission should be the filter that defines coherent practices. It is concluded that the university, as a public good, must be a sustainable vanguard and a catalyst for change. The challenge is to develop a university culture based on service, collaboration, and social responsibility, promoting knowledge as a path to competitiveness and research as the true purpose of a high-performing university.
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References
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