Nurbasari, A., M. N. Lukiyanova, P. Thanh Nguyen, R. A. Shichiyakh, and K. Shankar. “Role of Social Media in the Successful Implementation of Business User Data Management”. Opción, Vol. 35, no. 88, June 2019, pp. 773-88, https://produccioncientificaluz.org/index.php/opcion/article/view/30986.