Azman, N. A., Rashid, N., Ismail, N. and Shami, S. (2019) “The Effect of Service Quality on Patient Satisfaction and Loyalty in Malaysia Muslim Friendly Hospital”, Opción, 350, pp. 629-649. Available at: https://produccioncientificaluz.org/index.php/opcion/article/view/32449 (Accessed: 6December2025).