Recibido el 20/11/22 Aceptado el 12/01/23
ISSN 0798- 1406 ~ De pó si to le gal pp 198502ZU132
Cues tio nes Po lí ti cas
La re vis ta Cues tio nes Po lí ti cas, es una pu bli ca ción aus pi cia da por el Ins ti tu to
de Es tu dios Po lí ti cos y De re cho Pú bli co “Dr. Hum ber to J. La Ro che” (IEPDP) de la Fa-
cul tad de Cien cias Ju rí di cas y Po lí ti cas de la Uni ver si dad del Zu lia.
En tre sus ob je ti vos fi gu ran: con tri buir con el pro gre so cien tí fi co de las Cien cias
Hu ma nas y So cia les, a tra vés de la di vul ga ción de los re sul ta dos lo gra dos por sus in ves-
ti ga do res; es ti mu lar la in ves ti ga ción en es tas áreas del sa ber; y pro pi ciar la pre sen ta-
ción, dis cu sión y con fron ta ción de las ideas y avan ces cien tí fi cos con com pro mi so so cial.
Cues tio nes Po lí ti cas apa re ce dos ve ces al año y pu bli ca tra ba jos ori gi na les con
avan ces o re sul ta dos de in ves ti ga ción en las áreas de Cien cia Po lí ti ca y De re cho Pú bli-
co, los cua les son so me ti dos a la con si de ra ción de ár bi tros ca li fi ca dos.
ESTA PU BLI CA CIÓN APA RE CE RE SE ÑA DA, EN TRE OTROS ÍN DI CES, EN
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gra fía So cio Eco nó mi ca de Ve ne zue la de RE DIN SE, In ter na tio nal Bi blio graphy of
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nes Cien tí fi cas y Tec no ló gi cas Ve ne zo la nas del FO NA CIT, La tin dex.
Di rec to ra
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OIRALITH
M. C
HIRINOS
P
ORTILLO
Co mi té Edi tor
Eduviges Morales Villalobos
Fabiola Tavares Duarte
Ma ría Eu ge nia Soto Hernández
Nila Leal González
Carmen Pérez Baralt
Co mi té Ase sor
Pedro Bracho Grand
J. M. Del ga do Ocan do
José Ce rra da
Ri car do Com bel las
An gel Lom bar di
Die ter Nohlen
Al fre do Ra mos Ji mé nez
Go ran Ther born
Frie drich Welsch
Asis ten tes Ad mi nis tra ti vos
Joan López Urdaneta y Nil da Ma rín
Re vis ta Cues tio nes Po lí ti cas. Av. Gua ji ra. Uni ver si dad del Zu lia. Nú cleo Hu ma nís ti co. Fa-
cul tad de Cien cias Ju rí di cas y Po lí ti cas. Ins ti tu to de Es tu dios Po lí ti cos y De re cho Pú bli co
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Vol. 41, Nº 76 (2023), 207-221
IEPDP-Facultad de Ciencias Jurídicas y Políticas - LUZ
The role of digital technologies in the
public administration sphere
DOI: https://doi.org/10.46398/cuestpol.4176.11
Liubov Popova *
Bohdan Seniv **
Volodymyr Korol ***
Oleksandr Galushko ****
Iegor Biriukov *****
Abstract
The article is devoted to highlighting the role of digital
technologies in the public administration sphere, taking into
account the modern experience of the EU countries. The
methodological basis of the research is the institutional approach,
which provides for ensuring the eectiveness of the interaction
between the components of the institutional system and the
mechanisms of its implementation and control over the use of
digital technologies and makes it possible to create an eective network of
relationships between all levels of the system horizontally and vertically, as
well as to increase the eciency of the entire system public administration
and the quality of public services. The advantages of the implementation
of digital technologies in public administration are highlighted, which
makes it possible to: increase the eciency of public administration, reduce
administrative costs, improve the quality of public services and ensure
their availability, and reduce the level of corruption. The results of the
implementation of digitalization of public services in the EU countries were
analyzed in accordance with the program for the implementation of digital
* PhD in Economics, Associate Professor, Department of Finance and Credit, Yuriy Fedkovych Chernivtsi
National University, 2 Kotsyubynsky Str., 58012, Chernivtsi, Ukraine. ORCID ID: https://orcid.
org/0000-0001-7015-5567
** PhD in Economics, Associate Professor, Department of Financial Technologies and Banking Business,
Western Ukrainian National University, 11 Lvivska Str., 46009, Ternopil, Ukraine. ORCID ID: https://
orcid.org/0000-0001-6151-7044
*** PhD in Economics, Associate Professor, Department of International Economics, Marketing and
Management, Ivano-Frankivsk Educational and Scientic Institute of Management, Western Ukrainian
National University, 32 Dnistrovska Str., 76000, Ivano-Frankivsk, Ukraine. ORCID ID: https://orcid.
org/0000-0001-7682-2121
**** PhD in Philosophy, Associate Professor, Department of Philosophy, Kyiv National University of
Construction and Architecture, 31 Povitrootsky Avenue, 03037, Kyiv, Ukraine. ORCID ID: https://
orcid.org/0000-0003-4902-0283
***** PhD in Economics, Associate Professor, Department of Management, Marketing and Public
Administration, IHE «Academician Yuriy Bugay International Scientic and Technical University»,
3 Magnitogorsky Lane, Kyiv, 02000, Ukraine. ORCID ID: https://orcid.org/0000-0001-5333-8839